Refund and Returns Policy

Thank you for choosing GadiJankari.in. We strive to provide high-quality Lightroom Presets, LUTs, and Cinematic Presets designed for photographers, filmmakers, and content creators.

Since the products available on our website are digital downloads, our refund and return policy is slightly different from physical product stores. Please read the following policy carefully before making a purchase.

Digital Product Nature

All products sold on GadiJankari.in are digital files delivered electronically after purchase.

Because digital products cannot be physically returned once downloaded, we generally do not offer refunds or returns after a product has been successfully delivered.

We encourage customers to carefully review the product details and compatibility information before completing a purchase.

When Refunds May Be Considered

Although refunds are generally not provided for digital downloads, we understand that certain situations may require assistance. Refund requests may be reviewed in the following cases:

  • The product file is corrupted or damaged
  • The download link is not working
  • The product delivered is significantly different from its description
  • The file cannot be opened due to technical issues

In such situations, our support team will first attempt to resolve the issue by providing a corrected file or alternative download link.

If the issue cannot be resolved, a refund may be considered at our discretion.

Non-Refundable Situations

Refunds will not be issued in the following circumstances:

  • The product has already been downloaded successfully
  • The user does not know how to use the preset or LUT
  • Compatibility issues caused by unsupported software versions
  • Personal preference or change of mind after purchase

We recommend that users have basic familiarity with Lightroom presets or LUTs usage before purchasing.

Technical Assistance

If you experience any difficulty with downloading or using your purchased products, our support team will gladly assist you.

We can help with:

  • Download issues
  • File access problems
  • Basic installation guidance
  • Compatibility questions

Our goal is to ensure every customer can successfully use the purchased product.

Refund Request Process

If you believe your case qualifies for a refund review, please contact our support team with the following details:

  • Your order information
  • Description of the issue
  • Screenshots (if applicable)

Our team will review the request and respond as quickly as possible.

Policy Updates

We may update this Refund & Returns Policy occasionally to reflect changes in our services or digital product policies.

Users are encouraged to review this page periodically.

Contact Information

For refund-related inquiries, please contact us.

Founder: Aditya Roy Kapur

Email: [email protected]

Phone / WhatsApp: +91-9899235933

Address:
Right Side Mother Dairy, Prachin Hanuman Mandir
C 19, Baba Kharak Singh Rd
Hanuman Road Area, Connaught Place
New Delhi, Delhi 110001
India